Existing Customers
Online help
MyAXA - your online account
02890 020104
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Report a Claim
Is this an emergency? If yes, please contact our 24-hour helpline on 0345 8 282823 or on 0044 345 8 282823 if you are calling from outside Northern Ireland or the UK
About the incident

  • What happened?

    Please provide a brief description of what happened.

  • Third-party details

    What is a third-party?

    A third-party refers someone other than you (the insured) or AXA (the insurer) who is involved in, or impacted by, an incident leading to a claim.

    As the insurer, we need to know if there was anyone else (e.g. another driver, pedestrian, cyclist, etc.) or anyone else's property (e.g. parked cars, garden walls) involved in this incident.

Your details

  • Contact time

    Please note our claims office opening hours are 8am-8pm Monday to Friday and 9am-4pm Saturday. We regret we cannot return calls outside of these hours.

    If you need to speak to someone urgently please call us on 02890 020104.