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By checking the box you are indicating that you accept AXA's Data Protection Policy as laid out below.
If you purchase your policy or get a quote with AXA online, we will contact you by email.
Please ensure that the email address you provide is one you use regularly. Please check your spam folder as depending on your settings, the emails could be directed here.
By completing this online quotation you are explicitly opting in to receive direct marketing contact from AXA including SMS and email.
Should you wish to change your marketing preference, i.e. opt-out of receiving such information, you can opt-out online using the following link - www.outopt.me
Alternatively for ROI customers you can call us on 0818 505 505 or write to us at the following address – The Data Protection Unit, AXA Insurance, FREEPOST, Dublin 1.
Northern Ireland customers can call us on 0800 039 1970 or write to us at the following address – The Data Protection Unit, AXA Insurance, FREEPOST, BEL 2531, Belfast, BT1 1BR
Please note opting out from all contact may take up to 34 hours.
Your choice will not affect any of the services we provide to you, now or in the future.
Your quote is guaranteed for 5 days.
AXA recognises that protecting personal information, including sensitive personal information, is very important to you and that you have an interest in how we collect, use and share such information. AXA, as Data Controller, invites you to review this Data Protection Notice & Privacy Statement, which outlines how we use and protect your information and information provided by third parties (such as your named driver(s) and people who live with you in an insured property).
Rest assured that AXA will use every effort to protect your personal data and we will not sell your personal information to any third party companies. Furthermore, all personal data we gather will be processed in accordance with all data protection laws and principles and in compliance with any code(s) of practice issued by the Office of the Data Protection Commissioner.
References to "AXA" and "we" mean AXA Holdings Ireland Limited and its subsidiaries, including AXA Insurance dac, and any associated companies from time to time. The information that you provide to AXA will be held on a computer, computer database, e-mail, imaged documents, paper files, telephone recording, CCTV footage, letter and/or in any other way.
You should show this notice to anyone insured to drive the vehicle covered under your policy and/or anyone living at the property insured under your policy as it also applies to them.
You have the right to access the personal data holds about you by AXA by sending a written request to the Compliance Department, AXA Insurance dac, Wolfe Tone House, Wolfe Tone Street, Dublin 1 together with payment of a fee of €6.35 / £5.00. You also have the right to require AXA to correct any inaccuracies in the information we hold about you. It may take up to 40 days (from the date of receipt of the completed request) to process your request. The 40 days will not start until we receive a completed request from you (or your authorised representative).
If you require any further information in relation to the contents of this Data Protection Notice & Privacy Statement or any use of your personal or sensitive data, please call us at +353 (0)1 4711812 email us at compliance@axa.ie or write to us at: Compliance department, AXA Insurance dac, Wolfe Tone House, Wolfe Tone Street, Dublin 1.
By taking out a policy of insurance with AXA you explicitly consent to the processing of your personal or sensitive data as set out in this Data Protection Notice & Privacy Statement.
Where we require personal or sensitive data relating to persons other than you (such as other drivers named on your motor insurance policy and/or persons living with you at your insured property) it is important that you have their consent to the processing by AXA of such personal or sensitive data as set out in this document. By taking out a policy of insurance you are confirming that you have obtained the consent of such other persons to the processing of their personal and sensitive data as set out in this Data Protection Notice & Privacy Statement.
We shall not disclose personal information without the consent of the individual to whom it relates except in limited circumstances as permitted or required by law.
The personal data we require about you (and, if applicable, your named driver(s) and the people who live with you in an insured property) will be gathered and stored as set out in this Data Protection Notice & Privacy Statement in order to properly service your insurance needs. Such gathering and storing will be carried out either directly, by AXA staff or via the various AXA websites, or indirectly, through one of our service providers.
When gathering personal data, AXA or our service providers (as the case may be) may:
We may request details about you or any insured driver under your contract of insurance (motor policy) and/or any person residing in the insured premises (household policy) regarding your or their health, any medical conditions which may affect your or their ability to drive and/or the commission of, alleged commission of or conviction for any relevant offence by you or any insured driver covered under the contract of insurance and/or any person residing in the insured premises.
If AXA asks you or anybody insured under your policy of insurance to provide medical information during the sales process, in the course of dealing with a claim or at any other time, please do not send us the results of any genetic tests carried out on you or such other person.
AXA will use the information it gathers:
AXA may use credit scoring and other automated decision making systems. Where we use automated decision making which produces legal effects for you or otherwise significantly affect you, we will enable you to make representations in relation to the decision in question.
Where you have obtained a quotation but not purchased an insurance policy and where you have consented, we may retain your personal data for 15 months after the date of the quotation in order to provide you with a further quotation for the insurance product you have enquired about, as well as the other purposes set out in this Data Protection Notice & Privacy Statement.
In certain limited circumstances, we or a service provider may be required to transmit your personal data outside the European Economic Area (including, without limitation, to the USA). If this is required we will ensure that such transmission is carried out in accordance with data protection law.
By supplying a vehicle registration number AXA will conduct a search of third party databases (including, without limitation, the Motor Insurance Anti-Fraud and Theft Register ("MIAFTR"), the National Vehicle File, Insurance–Link, Risk Intelligence Ireland Limited and the Claims and Underwriting Exchange Register which will return information relating to you and your vehicle, including (without limitation) previous claims, vehicle write off history, NCT/MOT, vehicle modifications and vehicle taxation and import status as part of your normal quotation process.
MIAFTR is operated by the Association of British Insurers in the UK. MIAFTR logs all insurance claims relating to written-off and stolen vehicles in the UK and the service is used to prevent vehicle fraud and assist with the location of stolen vehicles.
The National Vehicle File is a database containing details of all registered vehicles in the Republic of Ireland. The database is maintained and supported by the Department of Transport, Tourism & Sport and is central to the processing of motor tax in Ireland.
By supplying an eircode and/or an address of a property when you are taking out an insurance policy, you are consenting to AXA conducting a search of a third party database to determine location based risk factors (called geocoding). This search will return information relating to the topographical nature of the area in which your property is located as part of the normal insurance quotation process. This information is used to support us in rating your risk level when providing you with a quotation.
During any of the activities set out above, a department of AXA may become aware of information which should have been disclosed at inception of your policy/policies or at a previous renewal which relates to you and/or anybody else insured under your policy of insurance. For the avoidance of doubt, where this occurs such department shall be entitled to share such information with the Sales and/or Underwriting Departments for the purpose of providing your next quotation and/or deciding whether or not to cancel your policy/policies or with the Claims Department for the purposes of deciding how to deal with a claim.
Where we choose to have certain services provided by carefully selected third parties, we do so in accordance with the applicable law and we take precautions regarding the practices employed by the service provider to ensure your personal information is kept securely.
In such circumstances we may share your personal data, including sensitive personal data (such as data relating to your health or any relevant criminal convictions), with agents, service providers or expert witnesses (including but not limited to motor repairers, motor engineers, car hire companies, loss adjustors, tradesmen, solicitors/barristers, medical practitioners, various specialist claims investigation service providers, translators (if required), research companies, etc.) or private investigators appointed by us or our agents.
Where a claimant is making a claim against you for which AXA is providing an indemnity, AXA shall be entitled, where we feel it is necessary, to release such information to the claimant, their solicitor or such other appropriate representative of the claimant to allow them to make an application to the Injuries Board or to issue legal proceedings. Such information shall generally (but not exclusively) be limited to your name, address and vehicle registration number and the name and address of any relevant people who are insured under your policy of insurance (including, without limitation, any other driver insured under your contract of insurance).
In addition to the information set out above, we would also like to draw your attention to some additional information relating to a number of the services we use which involve the sharing of your personal data:
In assessing your application for insurance we may search files made available to AXA by credit reference agencies (including but not limited to County Court Judgments in Northern Ireland, details from the electoral register and information from CIFAS, which is a UK database on fraud) who may keep a record of this search. We may also pass credit reference agencies information we hold about you and your payment record. The information will be used by other credit lenders for making credit decisions about you and the people with whom you are financially associated for reasons including, without limitation, fraud prevention, money laundering prevention and for tracing debtors.
We may ask credit reference agencies to provide credit scoring computations. Credit scoring uses a number of factors to work out risks involved in any application. A score is given to each factor and a total score obtained. Where automatic credit scoring is used by us, acceptance or rejection of your application will not depend only on the results of the credit scoring process but may impact your premium.
AXA may access accurate data from the Department of Transport, Tourism & Sport in the Republic of Ireland and the Driver and Vehicle Licensing Agency (the "DVLA") in Northern Ireland on driving convictions and penalty points (including without limitation the number and reasons for same) when we are providing quotes for motor insurance policies. By requesting a quotation for motor insurance you consent to AXA using your driving licence number and/or the driving licence numbers of all drivers named on your policy for the purpose of determining your eligibility and (if you are eligible) your premium to so contact the Department of Transport, Tourism & Sport or the DVLA. This consent includes use of your and/or your named drivers' licence numbers to so contact the Department of Transport, Tourism & Sport or the DVLA for your current policy of insurance and for the renewal of your policy in every subsequent year for which you are an AXA policyholder. Such searches may be carried out in an automated manner.
AXA DriveSave is our insurance telematics product. AXA DriveSave is a system by which your driving performance is monitored and used to calculate your insurance premiums. The information gathered by this system may also be used by AXA when dealing with any claims in which you and/or your vehicle are involved. Not all motor policies have this feature; check your Policy Schedule to see if it applies to you.
Under the AXA DriveSave system certain technical information relating to your driving performance is collected, stored and analysed for AXA by a third party service provider, MyDrive Solutions Limited (UK) ("MyDrive").
MyDrive (on behalf of AXA) collects and analyses details of your location, speed, acceleration and braking severity through an app on your mobile phone (formerly on a permanently installed device in vehicles). This information is collected on a second-by second basis and analysed to determine and rate various aspects of your driving behaviour.
If you have this policy feature you may be eligible for a cash-back discount on your premium for good driving (as determined by AXA and MyDrive at their sole discretion). However, AXA may (at its sole discretion) cancel your insurance policy, in addition to any other rights we may have under the terms of your policy, if we determine (at our sole discretion) that you or any other driver insured under your insurance policy are driving dangerously. In this event you may find it difficult to arrange appropriate insurance in the future.
For more details on AXA Drivesave, please see your policy documentation or visit our website
The Insurance-Link database has been created by the Irish Insurance Federation and the self-insured claims task force to assist their members in the detection and defence of exaggerated and fraudulent claims. It contains details of claims made by individuals against insurance policy holders or directly against self-insured members of the service. It is run by Risk Intelligence Ireland Limited, Unit 15, Trinity Technology and Enterprise Campus, Pearse Street, Dublin 2. Information (including further contact details for Risk Intelligence Ireland Limited) on Insurance-Link is available on www.inslink.ie.
Where you get a quotation or take out an insurance policy with us, we will check the details you have supplied with the Insurance-Link database. Where a claim is made against your policy, we will pass details of the claim (including name, address, date of birth and the type of injuries or losses suffered) to the Insurance-Link database. This information is available to other insurance companies through the Insurance-Link database.
At both inception of your policy and where any claims are made by or against you, we will also check the Insurance-Link database for information on any previous claims made by you and, if applicable, any third party claimants. In the event that we find any undisclosed claims we will then contact the relevant insurance company to obtain details of such claims.
In Northern Ireland Insurers pass information to the Claims and Underwriting Exchange Register, run by the Insurance Database Services Limited, and MIAFTR, run by the Association of British Insurers. The main aims are to help insurers to check information provided and to prevent fraudulent claims. When we deal with your request for insurance or any claims made by or against you, we may search these registers.
Northern Irish law requires that certain information relating to insured vehicles must be entered on the Motor Insurance Database ("MID"). It is a condition of your policy that you supply AXA with such details of the vehicles whose use is covered by the insurance policy so that we may enter the relevant information on the database.
The policy details of customers in Northern Ireland will be added to the MID, run by the Motor Insurers' Bureau. MID data may be used by the Driver and Vehicle Licensing Agency for the purpose of Electronic Vehicle Licensing and by the Police for the purposes of establishing whether a driver's use of the vehicle is likely to be covered by a motor insurance policy and/or for preventing and detecting crime. If you are involved in an accident (in the UK or abroad), other UK insurers and the Motor Insurers' Bureau may search the MID to obtain relevant information relating to you and your insurance policy.
Persons pursuing a claim in respect of a road traffic accident (including citizens of other countries) may also obtain relevant information which is held on the MID.
In circumstances where you are involved in an incident (such as accident or theft), it is also a condition of your policy that you must tell us about such an incident, whether you feel it may give rise to a claim or not. When you tell us about such an incident, we will pass relevant information relating to the incident to the Claims and Underwriting Exchange Register, MIAFTR and any other official register set up for the purpose of checking information and preventing fraud.
You can find out more about these registers from us, or at www.miic.org.uk.
It is envisaged that we may contact you from time to time in relation to various aspects of your dealings with AXA. This contact will relate to the purposes set out in or referred to in this Data Protection Notice & Privacy Statement and may include (without limitation):
Other than at your request, we will not make calls to you before 9am or later than 9pm Monday to Saturday, or at all on Sundays, bank holidays / public holidays.
We may record or monitor telephone calls (for the duration of the call) in order to ensure accuracy in the communication of instructions to us, to facilitate staff training, for the prevention of fraud, for management of complaints and to improve customer satisfaction. Our recordings shall be and remain the sole property of AXA.
From time to time AXA may want to contact you to offer you other products and services which are similar to those you have purchased, including those available from companies in the AXA Ireland Group and (occasionally) carefully selected third parties, which AXA thinks may be of interest to you. Such marketing information may be provided to you by post, email, telephone (including, without limitation, by mobile telephone) or SMS.
Our site will record unique information from your computer such as your IP address, user agents and referring address.
We monitor this information:
We do not provide this data to any third party. We do not monitor your browsing preferences outside of our web sites.
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At AXA, we’re all for saving on paper and the environment. That’s why when you buy insurance online, you’ll automatically receive your documentation online too - via your MyAXA account.
MyAXA account allows you to:
You can register for MyAXA once you’ve purchased insurance with us.
You can do this from the confirmation email we send you, so it’s important you use your main email address when getting a quote.